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Hunting for an LPM solution? Make sure you’re using the right gun.

by Lance Godard | Jun 30, 2011 | Advice

Pam Woldow’s “Legal Project Management Tools: Let Rube Goldberg Rest in Peace” on her blog At The Intersection. I’m far from an expert on legal project management. But even I know that successful implementation of a meaningful legal project...

Law marketing made easy, the stellar service way.

by Lance Godard | Jun 29, 2011 | Planning & Strategy

Julian Summerhayes’ “Why Law Firm Marketing Is E-A-S-Y” on his blog at JulianSummerhayes.com. I’m not sure that I completely agree with Summerhayes when he declares that law firm marketing is easy. But I get it. Because he doesn’t mean...

Lose a client? Don’t squander the opportunity to learn from it.

by Lance Godard | Jun 28, 2011 | Advice

Leo Bottary’s “How Did You Lose Your Client?” at Executive Street. Everybody loses clients from time to time. So what do you do when a client stops sending you work? When she calls to tell you to send her files to the competition? Do you have a plan...

Not getting the answers you want? Maybe you’re asking the wrong questions.

by Lance Godard | Jun 27, 2011 | Content & Communications

Martin Baker’s “A Manager’s Primer on Asking Better Questions” on his blog Creativity Central. Want to know what your clients are thinking, what they are worried about, how they measure success and failure and essential client service? Ask them. But...

Strategic planning is more than writing a good plan. Much more.

by Lance Godard | Jun 24, 2011 | Planning & Strategy

Paramjit Mahli’s “Planning Pitfalls for Lawyers and Professionals” on her blog Profiting with Public Relations. We’ve said it before. Several times in fact. And we’ll no doubt say it again. If you don’t know where you’re...
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