Outside law firms are giving chief legal officers insomnia, writes Michael Rynowecer in Clients have 2 big sources of insomnia. Law firms only cause 1. And that’s a big problem:
The decision makers are unnerved by their law firms’ behavior—as they are now relying on their outside counsel more than ever before. Almost 30% of corporate counsel are unnerved … [by behaviors that] are on their way to ruining a client relationship just as clients have cut their law firm rosters to the smallest number ever and are ramping up spending with the firms who remain.
But there’s good news: “Every law firm and every partner can help clients sleep better.” Read the post. Talk to your clients. Stop creating their insomnia and start helping them get a good night’s rest. They’ll be glad you did.
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