Networking 101 or, You’re Doing It Wrong

There’s a right way and a wrong way to network, says Mike Steib, CEO of XO Group. And you’re probably doing it wrong…  In Don’t Just Network — Build Your ‘Meaningful Network’ to Maximize Your Impact, Steib gives a detailed look at...

What’s Your Client Data Telling You?

Customer data, write Brad Brown, Kumar Kanagasabai, Prashant Pant, and Gonçalo Serpa Pinto in “Capturing value from your customer data,” is strategic. It gives companies (they’re not talking about law firms, but the same principles apply) a...

No News Is Good News? Not For Your Clients…

Keeping your clients in the dark, writes Lindsay Griffiths in No News is Not Always Good News for Business Relationships, is a bad way to do business: Where you might be assuming that “no news is good news,” your client or other business relationship may be left...

Tell Any Good Stories Lately?

Stories, not product features and functionality, are the key to success in sales, writes George Deeb in Sales 101: Sell Stories, Not Products. Getting bogged down in the minutia of what a product does is a common rookie mistake: … clients don’t really care...