Do Your Marketing Efforts Need a Shot of Courage?

Lawyers are extremely good at giving advice, writes Deborah McMurray in What Courage Looks Like In A Law Firm, because that’s what clients want and need. Not analysis, not waffling, not the middle-of-the-road, safe, low-stakes position. But for many, that...

Maybe The Reason Your CMO Is Struggling Is You…

Looking to hire a chief marketing officer in your firm? Or maybe you’d like to make better use of the one already on the payroll? Either way, you’ll want to read Tim Corcoran’s Seven Reasons Why You Have Not Yet Found the Right CMO in The Legal...

Client Satisfaction: Start by Annoying Them Less

Matt Homann’s “Annoy Your Clients Less: Five Steps” on the Attorney at Work blog. Nobody wants to think that they annoy their clients. But all of us probably do. Homann’s post is less about not annoying your clients, though, than about making them happy. And isn’t...