Client Service – It’s The Little Things That Count

by | Jun 6, 2018 | Advice

Tracking developments at the macro level is necessary to understand the legal universe, writes Sanju Kripalani in Managing the Micro in Client Service. In-house lawyers are talking about the evolution of the billable hour, the role of artificial intelligence in the...

Hate To Mingle? This Post Is For You

by | Jun 1, 2018 | Advice

If you don’t like networking, you’re not alone, writes Bull Garlington in The Secret Science of Mingling. That doesn’t mean you’re excused from it though. On the contrary: it means you probably have to work harder to be successful at small...

Measure These Metrics To Improve Your BD Success

by | May 30, 2018 | Advice

For most lawyers, writes David Ackert in 5 Metrics that Measure Success, business development activity is ad hoc: When our schedule lightens up, we do some networking. When things get busy, business development grinds to a halt. What’s the ROI for all the...

Need To Sell? Learn To Listen…

by | May 23, 2018 | Advice

Selling is an incredibly important skill that all lawyers must possess, writes Audrea Fink in Sales Is a Five-Letter Word Attorneys Need to Learn. The good news is that it’s not that hard to stand out: Knowing how to sell is really about knowing how to listen...

Talk To Your Clients, And Other Tips For Success

by | May 9, 2018 | Advice

Your clients, writes Leslie Meagley in Five Tips for Thriving Law Firms, see legal problems as business problems. That’s why conversations with them – to learn more about the business problems that keep them up at night – will make you a better...

You Are Your Brand

by | May 3, 2018 | Advice

Your personal brand isn’t the firm name or the logo or the tagline. it’s the reputation you’ve built over your career, the sum total of your actions and experiences, the things people remember about you when you leave the room, writes Jaimie Field in...