Stop Outsourcing Your Online Relationships

Today’s technology makes it easy to build relationships online by proxy, writes Lindsay Griffiths in Who’s Building Your Client Relationships Today? And that’s a big mistake: Whether online or off, when someone is building a relationship with you, it...

MythBusters, The Client Feedback Edition…

Client feedback isn’t particularly easy, writes Nat Slavin in The Myth of Feedback and the Consequence of Assumptions. But it’s essential: The truth of feedback is that your in-house counsel clients are running their own business units within their...

Selling Is Only Part Of Successful Rainmaking

There’s typically more than meets the eye to successful rainmaking, writes Mike O’Horo in 20 traits of the 100%-capable rainmaker. Many lawyers only see the visible activities of their rainmaking peers, and not all the behind-the-scenes work that goes into...